Shipping policy

Shipping Policy

Order Processing Time

All orders are processed and prepared for dispatch within 1 – 3 business days (Monday – Friday, excluding public holidays). Once your parcel is handed over to the carrier, you will automatically receive an email notification with your tracking number.

Delivery Estimates (United States)

  • Standard Insured Shipping: 8 – 15 business days

  • Processing Time: 1 – 3 business days

  • Total Estimated Delivery: 10 – 18 business days

Please note: Delivery times are estimates and may occasionally experience slight delays during peak holiday seasons, severe weather, or postal carrier logistics backlogs.

Shipping Carriers & Methods

We partner with reliable regional and national logistics providers (including USPS, DHL, and FedEx) to ensure prompt and secure delivery right to your door.

Do We Ship Internationally?

Currently, our primary focus is providing the highest level of service to families within the United States. We do not offer international shipping at this time.

Order Tracking

As soon as your package leaves our fulfillment facility, a shipment confirmation email with a direct tracking link will be sent to the email address provided at checkout. Please allow 48 to 72 hours for the carrier system to update early scan events. If you need assistance tracking your parcel, reach out to us at support@lavirac.com with your order number.

P.O. Boxes & APO/FPO Addresses

We proudly deliver to P.O. Boxes and military APO/FPO addresses via USPS standard delivery services. Please ensure your unit/box number is clearly entered during checkout.

Lost, Stolen, or Delayed Packages

If your tracking status shows delivered but you have not received your package, or if transit updates have completely stalled for more than 7 business days, please contact our support team immediately at support@lavirac.com. We will launch an investigation with the carrier and dispatch a complimentary replacement or issue a resolution promptly.