Privacy policy

Last updated: September 5, 2026

Lavirac operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lavirac is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

 

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

 

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card details, transaction confirmations, and payment methods used via our secure checkout gateway.

  • Account information: Username, password, order history, and preferences.

  • Transaction information: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications with us: Inquiries and feedback sent to our customer care team.

  • Device and usage information: IP address, browser type, device identifiers, and browsing activity collected automatically via cookies.

How We Use Your Personal Information

We use your personal information for legitimate business purposes, including:

  • Processing payments, fulfilling orders, and arranging delivery for your purchases.

  • Providing responsive customer service and handling order inquiries.

  • Detecting and preventing fraud or malicious activities.

  • Marketing communications, personalized offers, and service updates (you can opt out anytime).

  • Complying with applicable legal obligations and financial reporting requirements.

How We Disclose Personal Information

We may share personal information with third-party service providers who assist our operations under strict confidentiality agreements, including:

  • Shopify for hosting, infrastructure, and secure checkout processing.

  • Logistics and fulfillment partners to deliver your orders directly to your address.

  • Payment processors to safely execute and authenticate financial transactions.

  • Regulatory or legal authorities when required by law or valid legal processes.

Children's Privacy

While we offer products designed for children (such as the Lavirac™ SonicPro), our website and online purchasing services are intended exclusively for parents, legal guardians, and adults over the age of majority. We do not knowingly collect personal information directly from children under 16 years of age.

Security & Retention

We implement industry-standard encryption and security protocols to safeguard your personal data. We retain your information only as long as necessary to provide services, resolve disputes, maintain accurate transaction records, and fulfill legal requirements.

Your Rights & Choices

Depending on your jurisdiction (including US state privacy laws and GDPR/UK equivalents where applicable), you have the right to request access to, correct, or delete your personal information, or opt out of targeted marketing. To exercise these rights, contact us at support@lavirac.com.

Contact Us

For any questions regarding our privacy practices, this policy, or your personal information, please reach out to us:

  • Brand: Lavirac

  • Email: support@lavirac.com

  • Phone: +1 (205) 377-0881

  • Address: 1500 N Grant St, Denver, CO 80203, United States